Shipping policy
SHIPPING POLICY
Last Updated: March 6, 2026
Thank you for shopping with Alviro. This Shipping Policy outlines how orders placed through https://tryalviro.com are processed and delivered.
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## 1. Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
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## 2. Shipping Time
Estimated delivery time is typically 15–20 business days, depending on your location and local carrier services.
Please note:
- Delivery times are estimates only
- Shipping times may vary due to customs processing, carrier delays, holidays, or other factors beyond our control
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## 3. Shipping Destinations
Alviro currently ships to most international locations. Shipping availability may vary depending on your country and local regulations.
If we are unable to ship to your location, you will be notified during checkout or shortly after placing your order.
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## 4. Shipping Protection
Customers may optionally add Shipping Protection to their order during checkout.
Shipping Protection covers situations such as:
- Lost packages
- Packages damaged during transit
- Delivery issues confirmed by the carrier
If shipping protection is selected, eligible claims may qualify for a replacement or refund.
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## 5. Lost or Stolen Packages
Alviro is not responsible for lost or stolen packages once the shipment has been marked as delivered by the carrier.
If you believe your package has been lost or stolen, please contact the shipping carrier directly using your tracking number.
Orders without Shipping Protection may not be eligible for replacement or reimbursement.
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## 6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If incorrect shipping details are provided and the order has already shipped, Alviro is not responsible for delivery issues or lost packages.
Please contact us immediately if you notice an error with your shipping information.
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## 7. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
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## 8. Delays
While we strive to deliver orders as quickly as possible, delays may occur due to:
- Customs clearance
- Carrier issues
- Weather conditions
- Holidays or peak shipping seasons
Alviro cannot guarantee delivery times and is not responsible for delays outside our control.
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## 9. Contact Information
If you have any questions regarding shipping or your order, please contact us:
Alviro
Website: https://tryalviro.com
Email: support@tryalviro.com
Phone: +1 220-252-2091