Terms of service
TERMS OF SERVICE
Last Updated: March 6, 2026
Welcome to Alviro. These Terms of Service ("Terms") govern your use of our website located at https://tryalviro.com and the purchase of products from our store. By accessing our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
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## 1. General Information
This website is operated by Alviro, a brand operated and owned by a UK-registered company. Throughout the site, the terms “we”, “us”, and “our” refer to Alviro.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions.
For any questions regarding these Terms, you may contact us:
Email: support@tryalviro.com
Phone: +1 220-252-2091
Website: https://tryalviro.com
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## 2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the site under supervision of a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order.
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## 3. Product Information
Alviro sells dietary supplements, including thyroid support liquid drops.
All product descriptions, information, and pricing are subject to change at any time without notice. We reserve the right to modify or discontinue products without notice.
Statements regarding dietary supplements have not been evaluated by medical authorities unless otherwise stated. Our products are not intended to diagnose, treat, cure, or prevent any disease.
You should consult a healthcare professional before starting any supplement.
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## 4. Orders and Payment
When you place an order through our website, you agree that:
- All billing and shipping information provided is accurate
- You are authorized to use the payment method submitted
- We reserve the right to refuse or cancel orders at our discretion
Orders may be cancelled if we suspect fraud, unauthorized activity, or inaccurate information.
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## 5. Shipping Policy
Orders are typically processed and shipped within 2 business days after payment confirmation.
Estimated delivery time is typically 15–20 business days, depending on destination and shipping carrier performance.
Please note:
- Shipping times are estimates and not guaranteed
- Delays may occur due to customs processing, holidays, weather, or carrier disruptions
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## 6. Lost or Stolen Packages
Alviro is not responsible for lost, stolen, or undelivered packages once the shipment has been handed over to the shipping carrier.
Customers may choose to add shipping protection during checkout. If shipping protection is purchased, eligible claims for lost or damaged packages may be covered according to the protection provider's terms.
If shipping protection is not selected, the customer assumes responsibility for any lost or stolen shipment.
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## 7. Returns and Refunds
We offer a 30-day satisfaction guarantee.
If you are not satisfied with your purchase, you may contact us within 30 days of receiving your order.
To initiate a return or refund request, please contact:
support@tryalviro.com
We reserve the right to request proof of purchase or additional information before issuing refunds.
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## 8. Intellectual Property
All content on this website, including but not limited to:
- logos
- branding
- product images
- text
- graphics
- website design
is the property of Alviro and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without written permission.
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## 9. Limitation of Liability
To the maximum extent permitted by law, Alviro shall not be liable for any indirect, incidental, or consequential damages resulting from:
- the use of our website
- the use of our products
- delays in shipping
- lost packages (unless covered by shipping protection)
Your use of the website and purchase of products is at your own risk.
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## 10. Health Disclaimer
The information provided on this website is for informational purposes only and is not intended as medical advice.
Always consult a qualified healthcare professional before using dietary supplements, especially if you:
- are pregnant
- are nursing
- have a medical condition
- are taking medication
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## 11. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice.
Changes will be posted on this page with the updated date.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
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## 12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the operating company registered in the United Kingdom, without regard to conflict of law provisions.
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## 13. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Alviro
Website: https://tryalviro.com
Email: support@tryalviro.com